Consistent Quality and Customer Focus in our Products and Services, to provide Customer satisfaction.
- Adhere to the ISO 9001:2015 Quality Management System as established in our operations.
- Use performance measures that focus on key business results, which are in turn guided by integrity & balanced fairly by the interests of all stakeholders employees, suppliers, partners & our consumers.
- Mandate continual improvement by relentlessly working to remain competitive in process efficiency, elimination of waste and cost reduction throughout our supply chain.
- Conduct periodic review of QMS by management and applicable functions.
- Set quality objectives at all business areas, functions, units and processes.
- Ensure quality policy is communicated, understood and available to relevant interested parties within and outside the organization.
- Management leadership, support and maintenance of the Quality Management System in our operations to support each employee in doing a good job, the first time, every time.
- Use of evidence-based decision making to ensure the evolution of quality management strategy.
- The involvement of people through open communications, trust, training and teamwork at all levels in a safe working environment.
- Empowerment of people to take necessary action to ensure that consumer and customer needs are met.